Privacy Policy

1. Introduction

This Privacy Policy explains how DestinyX Studios, LLC ("Oppli", "we", "us", or "our") collects, uses, discloses, and safeguards personal information when you access our websites, mobile applications, and related services (the "Service").

Oppli is an AI-enabled career coaching and planning service. We help you understand your career position, evaluate possible next roles, identify gaps, and organize a practical plan; we are not an employment agency or legal advisor and we do not guarantee outcomes.

2. Data Controller

For purposes of applicable data protection laws, Oppli is the controller of your personal information processed through the Service, except where we act as a processor on your behalf (e.g., when submitting your materials to third‑party platforms per your instructions).

Registered office for privacy inquiries: DestinyX Studios, LLC, San Jose, CA 95112, USA. Email: privacy@destinyxstudios.com. Legal notices: legal@destinyxstudios.com.

3. Information We Collect

Information You Provide

• Account & Identity: name, email, phone (optional), credentials.
• Profile & Resume Data: work history, education, skills, portfolio links, preferences, questionnaire responses.
• Career Materials: resumes, cover letters, profile notes, target roles, goals, coaching intake responses, and related documents.
• Billing: subscription tier, payment method identifiers and transaction metadata processed by our payment processor.
• Support & Communications: messages, feedback, and correspondence.

Automatically Collected

• Usage & Diagnostics: feature interactions, session metadata, performance and error logs.
• Device & Network: IP address, device identifiers, OS, browser, app version, language, timezone.
• Event Data: coaching flow progress, saved recommendations, check-in status, and feature interactions.

Derived Data

• Career Reads & Recommendations: model outputs and heuristics derived from your inputs, profile materials, goals, and target role data.
• Risk & Abuse Signals: indicators to detect fraud, spam, or misuse.

We do not knowingly collect sensitive categories (e.g., health, biometric templates) unless you provide them voluntarily in your materials. Do not submit information you are not comfortable sharing for career coaching and planning purposes.

4. Purposes & Lawful Bases

We process personal information for the following purposes and, where applicable (EEA/UK), lawful bases:

• Service delivery (create account, generate career reads, provide recommendations, and support coaching workflows): performance of a contract.
• Personalization & recommendations: legitimate interests to improve relevance; you can object at any time.
• Communications (transactional emails, support): performance of a contract; marketing where applicable is based on consent or legitimate interests with opt‑out.
• Security & fraud prevention: legitimate interests and legal obligations.
• Payments & billing: performance of a contract and legal obligations.
• Compliance & enforcement (terms, policies, legal requests): legal obligations and legitimate interests.
• R&D and service improvement (analytics, model evaluation): legitimate interests; outputs are aggregated or de‑identified where feasible.

5. AI Processing & Outputs

Our Service uses machine learning to analyze profile materials, summarize role expectations, identify gaps, and draft coaching recommendations or career materials. Outputs may be inaccurate or incomplete; you are responsible for reviewing and editing prior to use. We do not use your career content to train public models; where third‑party model providers are used to generate outputs, processing is governed by our agreements with those providers.

Oppli recommendations are informational decision-support outputs. They do not guarantee interviews, offers, admissions, compensation changes, or any specific career outcome.

6. Disclosures to Third Parties

We disclose personal information to:

• Service providers / processors that host, store, analyze, or support the Service (e.g., cloud hosting, databases, analytics, messaging, payments, AI inference providers) under contracts requiring confidentiality and use restrictions.
• Employers, platforms, or other third parties only when you choose to share materials or otherwise direct us to support that sharing.
• Professional advisors and authorities where necessary for compliance, dispute resolution, or to protect rights and safety.
• Business transfers in connection with mergers, acquisitions, or financing, subject to this Policy or successor safeguards.

We do not sell your personal information or share it for cross‑context behavioral advertising as those terms are defined under California law.

7. Security & Safeguards

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and at rest, role‑based access controls, logging and monitoring, and vulnerability management. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

If we become aware of a breach affecting your personal information, we will notify you and regulators as required by law and our contractual commitments.

8. Data Retention

• Account data: retained for the life of your account and for a reasonable period thereafter for backup, audit, and legal purposes.
• Career materials and coaching artifacts: retained to support your history, roadmap, and audit logs, then archived or deleted per policy.
• Backups: overwritten on a rolling schedule; deletions propagate from backups within ~30 days.

9. Your Rights

Depending on your location, you may have the right to request access, correction, deletion, restriction, portability, or to object to certain processing. You may also withdraw consent where processing is based on consent.

To exercise rights, contact privacy@destinyxstudios.com. We will verify your request and respond within applicable timelines. Authorized agent requests (where permitted) must include proof of authorization.

10. Cookies & Tracking

We use essential cookies to operate the Service and optional analytics/performance cookies to understand usage. You can control cookies through your browser or system settings. Some features may not function without certain cookies.

11. International Transfers

We are based in the United States and may transfer personal information to countries where we or our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses and supplementary measures.

12. Automated Decision‑Making

Career reads, role guidance, and recommendations assist with planning but do not make legal or similarly significant decisions about you. You can review, edit, ignore, or delete outputs at any time.

13. Children’s Privacy

The Service is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided information, contact us and we will delete it.

14. U.S. State Disclosures (CA/VA/CO/CT/UT)

Residents of certain U.S. states have additional rights under local laws (e.g., CPRA, VCDPA). We do not sell personal information or share it for cross‑context behavioral advertising. You may exercise applicable rights as described in Section 9.

15. Do Not Track

Some browsers transmit "Do Not Track" signals. The Service does not respond to such signals because no common industry standard has been adopted. You can manage tracking via cookie controls described above.

16. Changes to This Policy

We may update this Policy from time to time. Material changes will be notified via the Service or email, and the "Last updated" date above will be revised. Your continued use of the Service after changes become effective constitutes acceptance.

17. Contact

Questions or requests about this Policy or our data practices: